Refund policy

We always try to ensure that our products are sent out in perfect condition. However sometimes due to situations beyond our control for example damage in post, your item may arrive in an unsatisfactory state. In the unlikely event that you receive a faulty or damaged item or your item is wrong please contact us at questions@nobullbbq.com.co as soon as possible. We will then look into the problem and get back to you with a response within 24 working hours.